AI visibility and reputation intelligence for hospitality

When travelers ask AI where to stay,
will your hotel be recommended?

INGENTIQ helps hotel owners and marketing teams understand whether AI recommends their property, what influences those recommendations, and where guest feedback reveals gaps.

For hotels, resorts, holiday rentals and hospitality groups

“Where should I stay for
a quiet weekend away?”
Your property / Dashboard

The Meridian Kyoto

Luxury Boutique Hotel · Kyoto, Higashiyama Ward, Japan

Last 30 days
AI Visibility42%

168 of 400 AI answers

Answers mentioning you
Share of Voice28%

168 of 600 mentions

Your share of the conversation
Guest SentimentPositive

Helpful, welcoming staff

A recurring review theme
AI Sentiment72/100

AI sentiment score

How AI describes your stay

AI visibility

4 weeks
The Meridian KyotoThe Garden House
60%30%0%Week 1Week 2Week 4

By platform

Answer presence
ChatGPT52%
Gemini46%
Perplexity40%
Google AI Mode30%
YOUR NEXT MOVE

Make your rooms page clearer.

Pricing context appears in 38 AI answers.

THE EVIDENCE BEHIND IT

AI answers · Guest reviews · Your website

One property.
More places to be discovered.

ChatGPT Gemini Perplexity Google AI Mode
For your tracked questions and selected markets
HOW INGENTIQ WORKS

INGENTIQ.
AI VISIBILITY & BRAND REPUTATION

01

Start with your property or group, your website and the facts that make each stay yours.

Create a property profile. Hotel name, hotel website, destination and country are required. Corporate site and booking URL are optional.
02

See when AI recommends your property, how you compare and which sources shape the answers.

AI visibility: The Alder House appears in 42 percent of successful tracked answers; compare platform presence and a competitor trend.
03

Bring guest feedback together to uncover recurring strengths and opportunities across review platforms.

Guest reviews: 132 reviews across three review sources, with helpful staff as a strength and arrival information as an opportunity.
04

Check AI claims against your property’s facts and identify the details that need correcting.

Brand accuracy: an AI rooftop pool claim conflicts with the property website, which lists a ground-floor garden pool; verify before acting.
05

Turn the evidence into practical priorities for your content, hotel operations and technical health.

Prioritised actions: clarify room details, improve arrival instructions and review hotel structured data; each action requires team review.
MANAGE YOUR PROPERTY FROM EVERY ANGLE.

INCREASE AI VISIBILITY.
ENHANCE GUEST SATISFACTION.

We connect AI answers, guest reviews and the sources shaping your reputation in one place, then turn that evidence into prioritised actions for your property

01 / GET DISCOVERED

AI VISIBILITY

Your next guest
starts with a question.

Are you part of the answer? Follow your property across AI platforms, compare the competition and see the sources shaping each recommendation.

  • Visibility across the questions that matter
  • Competitor mentions, with context
  • The actual answers and citations behind the numbers
See what’s shaping the answers ↓
THE ALDER HOUSE

Your place in the conversation

42%
Average answer presenceAcross four AI platforms
AI answer presence over four weeksFour curved lines compare answer presence on ChatGPT, Gemini, Perplexity and Google AI Mode. Select a platform below to inspect its value.60%30%0%Week 1Week 2Week 3Week 4
↗
Go beyond a score.Open the answer. Follow the source.

Switch metrics to explore.

02 / ANALYSE AI ANSWERS

AI PATTERNS

Don’t just count mentions.
Find the pattern.

INGENTIQ analyses AI answers across your tracked platforms, turning recurring observations into a clearer view of what your website answers and what it needs to add.

RECURRING SIGNALS → WEBSITE COVERAGE

Nightly room budget

38 answers · 27 questions ↑ More than last week

Google AI ModeChatGPTGeminiDetail missing

Preferred neighbourhood

10 answers · 9 questions ↓ Fewer than last week

Google AI ModeGeminiAnswered on your site

Travel dates

3 answers · 3 questions New this week

GeminiChatGPTNot clear on your site
Compared with your website and Knowledge BaseA gap becomes a next step →
03 / UNDERSTAND YOUR REPUTATION

BRAND RADAR

See how your brand is perceived
and which sources shape it.

INGENTIQ brings together guest reviews and AI answers to show how your brand is perceived, where those perceptions come from and where you can improve.

01 WHAT GUESTS ARE TELLING US

Guest Sentiment

INGENTIQ automatically finds your property’s reviews across Google, online travel agencies and corporate websites, uncovering the strengths guests return to and the opportunities hiding in their feedback.

Booking.comTripadvisorExpedia

Review evidence, organised by theme

SERVICE / STAFF HELPFULNESS

Helpful,
welcoming staff.

The little things guests remember.

7 reviews this week · 132 in all
BREAKFAST

A good start
to the day.

3 reviews this week
LOCATION & ACCESS

Well placed.
Easy to explore.

3 reviews this week

Review themes for The Alder House

Head-to-head

AThe Alder HouseYour property
vs
ANSWER PRESENCE42%
6 percentage points behind
ANSWER PRESENCE48%
Average position2.5 vs 1.7
Sentiment score72 vs 84
YOU’RE KNOWN FORQuiet garden settingWelcoming service
THEY’RE KNOWN FORBoutique characterCalm city escape

Last 30 days. Independent presence rates: both properties may appear in the same answer.

02 HOW AI DESCRIBES YOUR PROPERTY

AI Sentiment

INGENTIQ analyses your tracked AI answers to understand how AI describes your property, which facts need checking and how you compare with other hotels.

  • Brand attributes and recurring descriptions
  • Wrong claims and facts to confirm
  • Head-to-head presence, position and sentiment
◎

A rooftop pool?
Spot the claims that don’t match your property.

04 / MAKE SENSE OF IT ALL

ASK INGENTIQ

A thinking partner.
With your hotel in mind.

Ask about your hotel. Review evidence, draft content or plan an action, with your property’s context in the conversation.

Your team approves what gets saved or published.
Ask INGENTIQThe Alder House

Chat transcript. You ask: What should we improve on our rooms page?

INGENTIQ reviews saved AI answers, checks website coverage and prepares a next step. Answer: Make pricing context easier to find. “Nightly room budget” appears in 38 AI answers. Your rooms page describes the stay, but pricing context is missing.

Suggested next step: Add a short guide to room types, what’s included and where to check current rates. Verify the details before publishing. Sources: AI Patterns, 38 answers; website coverage, detail missing.

05 / NEXT ACTIONS

INGENTIQ SUGGESTS
YOUR WEEKLY ACTIONS.

Less guesswork.
More forward motion.

Bring priorities, content opportunities and technical health into one place. Turn what you’ve learned into something your team can review and use.

Explore INGENTIQ ↗

From a signal to an action for The Alder House

01
THE SIGNAL

Room details are missing from AI answers.

02
THE EVIDENCE

Review the answers and your rooms page.

03
YOUR NEXT MOVE

Prepare a clearer rooms page.

Draft copy, FAQs and schema for your team to check.

Your approval before anything goes live.
06 / STAY IN THE PICTURE

INGENTIQ
WEEKLY
BRIEF.

Catch up on last week in one sentence.

INGENTIQ summarises guest feedback, AI descriptions and external sources, connects the signals and prioritises what needs your attention.

INGENTIQ WEEKLY BRIEF
THE ALDER HOUSE / YOUR WEEK IN FOCUS

A quiet retreat.
A story worth getting right.

Guests and AI agree on your quiet garden setting and consistently helpful staff, but the details need attention: guests want clearer arrival information, while AI incorrectly describes the pool as rooftop.

THIS WEEK

Guest sentiment is unchanged. AI visibility was newly measured, so there’s no prior comparison yet.

EARLY ACCESS

MAKE ROOM
FOR A
CLEARER VIEW.

Built for the people behind great stays.
Get a closer look at INGENTIQ.

Request access→Approval→Email invitation

Your next chapter starts here.

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A FEW GOOD QUESTIONS

Good to know.

The essentials, before you check in.

Who is INGENTIQ for?
INGENTIQ is designed for hotels, resorts, holiday rentals and hospitality groups that want a clearer view of their presence in AI answers, their reputation and what to work on next.
Which AI platforms can I track?
Track selected questions and markets across ChatGPT, Gemini, Perplexity and Google AI Mode. The platform brings mentions, competitors and citations together for review.
Will INGENTIQ change my website?
Your team stays in control. INGENTIQ helps you review evidence and prepare actions, page copy, FAQs, review replies and schema. Your team checks the work and decides what to publish.
Can I use it for a group of properties?
Group onboarding supports shared workspaces for 2–5 properties. Include your group details in an early-access request so the team can understand your setup.
How does early access work?
Request access with the form above. We review each request and send an email invitation once you are approved. Existing users can use the sign-in link.